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Professional on marine equipment manufacturer and supplier-Create Miracle
Hot line: +86 523 81556066 | E-mail: info@tontekpower.com

FAQ’s

» FAQ’s

1. How Can I Get a Quote?

Before quoting, we should have some basis info about the item. Basis info include the structure reference, detail dimensions, material request, printed graphics, and quantity. The more details, the better price.

2. I am Not Sure of the Size, Could You Help to Design It?

Yes. Tell us your products packing size and how will you display them, then we can design the detail size according to the showcase layout.

3. What is the Solution If the Products is Broken Receiving?

This case need to double check. When you received a broken showcase, please take some photos on the broken items, and send us immediately, we will double check, if it is broken before delivery, we will resend you freely.

4. Do You Accept Small Order?

Yes, small order is available. But the price will be much higher, because we are factory manufacturer, and no matter how many pieces will be done, the machines need to lunch over.

5. How Long for Making Sample?

Normally, it takes about 2-3days; but for big and complicated case, we may need 3-5days.

6. What About the Lead Time? 

It depends on the quantity, it will take 12-15days for less than 3000pcs.

7. Is the Sample Charged?

Yes, new sample is charged, but the sample fee will all refund after place your order.

8. What are the Payment Terms?

We support T/T, Western Union and Paypal.

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